About | RPMC Services Facility Management

About RPMC Facility Services

RPMC Facility Services is a trusted commercial cleaning and maintenance company serving New Jersey and New York City. Since 2015, our mission has been simple: deliver dependable, high-quality facility services that property managers can rely on every single day. We support commercial properties with comprehensive cleaning, maintenance, and operational services — backed by excellent communication, hands-on management, and a proven 99% customer retention rate.

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Our Story

Built on Dependability, RPMC Facility Services is a trusted commercial cleaning and maintenance company serving the Tri-State Region since 2015. Our Mission is to be the go-to full-service corporation providing cost-effective commercial cleaning and truly one-stop shopping for facility maintenance services to customers across a range of industries and property types.

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Certified, Experienced & Customer-Focused

The primary objective is to execute our tasks in a workmanlike manner while maintaining world-class results for our clients.

NJ State Certified WBE & SBE

RPMC is a New Jersey State Certified Women Business Enterprise (WBE) and Small Business Enterprise (SBE) — providing the compliance, professionalism, and accountability required by both public and private sector clients.

Leadrship With 20+ Years of Industry Experience

Our owners and executive staff bring over 20 years of combined experience in real estate, property management, and facilities operations. Their hands-on approach ensures fast communication, direct oversight, and reliable results.

99% Customer Retention

Year after year, our clients stay with us. Property managers trust RPMC because we respond quickly, communicate clearly, deliver consistent, high-quality work, solve problems proactively, and understand the pressures of building operations. Our reputation is built on reliability, transparency, and putting the client’s needs first.

What We Stand For

Customer Service: Deliver on promises, go above and beyond to meet or exceed customer expectations. Integrity: Be truthful in all work and interactions, demonstrate consistency and commitment to quality. Reliability: Follow through completely on assignments, always being where we should be, and proactively anticipating and resolving problems. Honesty: Be genuine, own our actions, and address mistakes openly. Quality: Deliver services to the best of our capability, adhering to standards and striving to always improve. Accountability: Take ownership of our work and results; never making excuses or shifting blame. Communication: Communicate honestly and professionally; listen, respond, and never overpromise. Thoroughness: Demonstrate attention to detail and go the extra mile to ensure customer satisfaction. Innovation: Lead by example; seek new, efficient methods to improve service and maintain customer loyalty. All with a focus on the customer being first – big or small, every client is

Meet Our CEO

Michelle Russo

We strive in understanding what is important to our clients and provide proactive solutions to their facility needs. Big or small every client is important to us. Our reputation is everything that is why we are so committed to having every customer interaction leave a positive impression. Our goal is to be 100% customer focused.

Meet Our President

Massimiliano Russo

Massimiliano Russo is the President and Co-Founder of RPMC Facility Services, leading the company with a strong focus on operational excellence,

strategic planning, and proactive problem-solving. With more than ten years of experience in commercial property management and facility operations—including managing large-scale airport facilities—he is known for his detail-oriented leadership, staff development expertise, and commitment to dependable, high-quality service. Fluent in English, Italian, and Spanish, Massimiliano builds strong relationships with clients and teams alike while driving RPMC’s mission to deliver reliable, results-driven facility solutions.